Privacy

PRIVACY POLICY

Customer: entity making a purchase on the www.uk.milcky.com site

Supplier / Partner: entity that deals with the packaging, shipping and delivery of the final Product to the Customer

It is the intention of the Company to ensure the protection of the interested parties, through the strictest compliance with the legislation on personal data, including the Legislative Decree n. 196/2003 ("Privacy Code"), Regulation (EU) 679/2016 ("GDPR"), any national legislation implementing the GDPR that is applicable in the context of the Services, including, by way of example and not limited to , the legislative decree adopted on the basis of art. 13 of Law no. 163/2017 ("National GDPR Adjustment Regulations") and, finally, Provision no. 330/2013 of the Guarantor for the protection of personal data containing the Guidelines on promotional activities and the fight against spam ("Guarantor Provision"). The Privacy Code, the GDPR, the National Regulation of Adjustment and the Provision of the Guarantor are reported below, collectively, as the "Privacy Policy". Personal data are collected for the following purposes and are used the following services:

Contact the User

  • Contact Form

Personal Data: name, surname, email, phone number, shipping address

  • Mailing list or newsletter

Personal Data: city, name, surname, email, phone number, shipping address, profession 

  • Social network interactions and external platforms
  1. Like button and social widgets from Facebook 
  2. +1 button and social widgets from Google+
  3. Tweet button and social widgets from Twitter
  4. Personal data: Cookie and Data Use
  • Stats and report
  1. Google Analytics with anonymous IP 
  2. Personal data: Cookie and Data Use

More Information on Personal data

Personal data are processed as part of the mediation activity according to the following purposes:

  1. aimed exclusively at carrying out the operations and services in question; this entails the need to share consumer data with the Supplier who will fulfill the purchase procedure taking care of shipping and delivery;
  2. connected to the obligations established by laws, regulations and community legislation as well as by provisions issued by authorities legitimated by supervisory and control bodies;
  3. functional to the development of the activity of milcky and its partners and / or customers and / or third parties for which the interested party has the right to express consent or not, the following activities fall into this category:

a. detection of the degree of customer satisfaction on the quality of services rendered and on the activity carried out by the Company or its Partners and / or Customers, performed directly or through the work of specialized companies through personal or telephone interviews, questionnaires etc .;

b. promotion and sale of products and services of the Company or third party companies made through letters, telephone, advertising material, automated communication systems, email marketing, etc .;

c. market surveys.

The data will be communicated to the Data Controller's commercial Partners, all third parties and independent data controllers, for purposes of direct sales, market research, surveys, sending of advertising material and commercial communications. In particular, direct marketing, carried out by third parties, may take place via SMS, MMS, FAX, telephone calls with operator and paper mail or via email, subject to the release of suitable privacy information.

The data will be transferred by the owner and by the commercial Partners indicated in point I), in compliance with the regulations, to further third parties (also residing abroad), independent data controllers in order to carry out the sales process fulfillment operations . These entities operate in the following economic / product categories: (i) goods and services similar to those of milcky, such as marketing services; (ii) clothing, fashion and consumer goods; (iii) telephony and IT products and services; (iv) supermarkets, shopping centers and large retailers; (v) companies active in the publishing world (printed paper, internet, television and new media); (vi) companies operating in market research, census and statistics; (vii) companies operating in the household, beauty and personal care sector; (viii) companies specialized in database management and loyalty services; (ix) companies operating in the database collection and enrichment sector; (x) companies operating in the energy sector; (xi) companies operating in the travel and leisure sector; (xii) companies operating in the financial, forex, financing and insurance sectors; (xiii) companies operating in the energy sector; (xiv) companies operating in the telecommunications sector; (xv) companies operating in services generally aimed at the person and / or the company. These third parties, as independent data controllers, after sending their information, may process the data communicated for the purposes indicated above in relation to their products or services, by e-mail, fax, telephone and any other remote communication technology. The right of the interested party to oppose by communication to the owner and without formalities at any time to the continuation of the treatment for these purposes and by these subjects remains unaffected.

Data Processing

The data will be processed with manual, electronic, IT and telematic tools with logic strictly related to the purposes indicated above and in any case, in order to guarantee the security and confidentiality of the data.

Data dissemination

Personal data are not subject to disclosure except for direct sharing with the Supplier responsible for the sale of the products and with the credit institution and subjects that deal with the external management of payments by credit card, bank transfer, Paypal. Sharing is related to the needs imposed by the activity. The data used for payment are acquired directly by the payment service manager requested without being processed in any way by uk.milcky.com. Payments by credit card are managed by communicating the data to PayPal (Europe) S.à r.l. et Cie https://www.braintreepayments.com/en-it/legal/payment-services-agreementeu or Stripe, Inc. https://stripe.com/it/privacy. Bank transfer payments are handled directly from the reference banking institutions.
The data we collect from users is stored within the European Economic Area ("EEA") and shared, where necessary, with non-EU Partners who will not keep them but will use them for the sole purpose of processing the purchase practice.

Rights of the interested party

In relation to the processing of personal data, the interested party, pursuant to art. 7 (Right of access to personal data and other rights) of the Privacy Code has the right:

1. to obtain confirmation of the existence or not of personal data concerning him, even if not yet registered and their communication in a readable form;

2. to obtain the indication: of the origin of the personal data, of the purposes and methods of treatment, of the logic applied in case of treatment carried out with the aid of electronic instruments, of the identification details of the owner, of the managers and of the representative designated pursuant to of article 5, paragraph 2, Legislative Decree no. 196/2003, of the subjects or categories of subjects to whom the personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.

3. to obtain: updating, rectification or, when interested, integration of data, cancellation (art.17 Right to be forgotten), transformation into anonymous form or blocking of data processed in violation of the law, including those whose conservation is not necessary in relation to the purposes for which they were collected or subsequently processed, the attestation that the operations referred to in letters a) and b) have been brought to the attention, also as regards their content , of those to whom the data have been communicated or disseminated, except in the case where this fulfillment proves impossible or involves the use of means manifestly disproportionate to the protected right.

4. to object in whole or in part for legitimate reasons to the processing of personal data concerning him, even if pertinent to the purpose of the collection, to the processing of personal data concerning him for the purpose of sending advertising materials or direct selling or for carrying out market research or commercial communication.

Owner, manager and appointee designated for data processing

The owner is the Milcky.com brand, with registered office in Piazzetta San Carlo 2 Lugano, in the person of its pro tempore legal representative. Responsible for the treatment of customer data is the same. The persons appointed to process personal data are the Company's employees and collaborators.

By completing a purchase, the user fully accepts the T&C of the service, all the associated links and this Privacy Policy and understands the need to share his / her data with the Suppliers appointed to complete the order sent to uk.milcky.com.